The terms "we," "us," and "our" refer to the Company.
"You" refers to you, as a user of our Website or our Service.
"Personal Data" means any information relating to an identified or identifiable natural person ('data subject').
I. INFORMATION WE COLLECT
The information we collect falls into 2 categories:
1) Personal information we collect about you in the course of doing business with you.
It is all information, data, content or other materials inputted into or processed using the EcoRobi platform, allowing EcoRobi customers to access and use our product. This data will always be governed and controlled by a separate Agreement, signed by the parties on agreed terms. Under such Agreement, the parties acknowledge and agree that EcoRobi may access, receive, generate, store and/or otherwise process personal data relating to our Product to provide the services to our customer, and/or otherwise fulfil our obligations in accordance with the Agreement.
2) Personal information we collect through our Website/application:
2.1 Information collected via Website
To improve the quality of the Service, we track information provided to us by your browser or by our Application when you view or use the Service. We track this information by using cookies, or small text files which include an anonymous unique identifier.
2.2 Information provided to us by Learn more
2.3 Information provided to us by using our Application
With consent, the following information may be collected from a robot:
a) Robot's precise location (geolocation) – to enable receiving and updating the robot's current location. On this basis, the Application calculates the root and informs the client accordingly. Access to geolocation allows to detect the robot's arrival at the loading and/or scanning area and confirm the action has been completed.
b) Robot's camera and/or photographs and videos stored within their device – to enable the robot to take photos of field and safety autopiloting with remote control by operator.
The Website and the Service are not directed to anyone under the age of 18. The Website does not knowingly collect or solicit information from anyone under the age of 18, or allow anyone under the age of 18 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at email@example.com
II. HOW WE USE AND SHARE INFORMATION
For the purposes of IT hosting and Software maintenance, your information may have to be situated or transferred outside of the European Economic Area (EEA). Should this be the case, it will be done in accordance with guidance issued by the European Commission. For example, we utilize standard contract clauses approved by the European Commission to ensure there is a legal basis to process the personal data to legitimize data transfers from the EEA to the other countries.
We acknowledge and agree that we have rights and obligations under applicable Data Protection Legislation. In processing any personal data with for the provision of our Product, we will process the data only to the extent, and in such a manner, as is necessary for our legitimate business interests. Before doing this, though, we will also carefully consider and balance any potential impact on you and your rights.
We shall not process, nor permit the processing, of the data for any other purpose.
As a general principle, we may share your information with the following:
Our company: Access to personal information within EcoRobi and our group of companies is restricted to those individuals who have a need to access the information for our business purposes.
Our service providers: This includes external third-party service providers, such as accountants, auditors, lawyers and other outside professionals, on the basis that they have agreed to safeguard this information.
Government authorities: we may disclose your information to the extent that we are required to do so by law, which may include government bodies and law enforcement agencies.
We will process your personal information, with your consent, only if it is in our legitimate interest to do so and when these interests are not overridden by your data protection rights. Those legitimate interests include keeping you informed on our developments; how this may relate to you and your organization and how EcoRobi is evolving to match these developments; how we are delivering our current solution to our customers; how we are improving existing products and developing new ones.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your Personal Data Information from unauthorized access. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL DATA INFORMATION
Your rights to access and control your data will be defined and agreed on under the relevant separate Agreement with you as a customer. EcoRobi has implemented the appropriate processes and systems to ensure compliance with these rights. Furthermore, we will provide our customers with reasonable co-operation and assistance in carrying out privacy impact assessments or otherwise to demonstrate compliance with Data Protection Legislation. On notification of a potential or actual data security breach, EcoRobi would provide the reasonable and appropriate co-operation and assistance necessary to fully investigate such a breach.
You have the following rights over the way we process personal data relating to you:
Request a copy of data we are processing about you and have any inaccuracies corrected. We will use reasonable efforts to the extent required by law to supply, correct or delete personal information held about you on our files.
You can ask us to restrict, stop processing, or to delete your personal data. There may be several reasons for this including but not limited to i) you consented to EcoRobi processing the personal data and have since withdrawn that consent; ii) EcoRobi no longer needs to process that personal data for the reason it was collected; iii) you need the personal data to be deleted in order to comply with a legal obligation.
V. DATA RETENTION
EcoRobi will hold personal data to the extent needed to deliver its Product under the customer Agreement. On the customer's request, EcoRobi will return or destroy all personal data it has in its possession and delete existing copies. However, we will retain your Personal Data Information:
to the extent that we are required to do so by law;
if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
in order to establish, exercise, or defend our legal rights.
We will cease use of your data for marketing purposes where we have not communicated with you for more than 2 years.
VI. INFORMATION SECURITY
Information security is of the utmost importance and at the heart of the EcoRobi values. At EcoRobi, we take all reasonable and appropriate technical and organizational measures to prevent unauthorized or unlawful processing of data, and accidental loss or destruction of data, taking accounting of the harm that might result from such unauthorized or unlawful processing or accidental loss, or destruction of the data, and the nature of the data to be protected.
We take all reasonable steps to ensure the reliability of all our personnel who have access to the data. We ensure that any person authorized to process data in connection with the customer Agreement is subject to our duty of confidentiality.
VII. LINKS TO OTHER WEBSITES
IX. HOW TO CONTACT US
Our data protection officer can be contacted by emailing: dpo@EcoRobi.io